{"id":10652,"date":"2026-09-06T08:01:53","date_gmt":"2026-09-06T08:01:53","guid":{"rendered":"https:\/\/caleelilou.com\/?page_id=10652"},"modified":"2026-09-24T11:35:04","modified_gmt":"2026-09-24T11:35:04","slug":"supply-conditions","status":"publish","type":"page","link":"https:\/\/caleelilou.com\/vi\/supply-conditions\/","title":{"rendered":"\u0110I\u1ec0U KI\u1ec6N CUNG C\u1ea4P H\u00c0NG H\u00d3A"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10652\" class=\"elementor elementor-10652\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1130e39 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"1130e39\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b42e626 elementor-widget elementor-widget-html\" data-id=\"b42e626\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n<style>\r\n#caleelilou-supply {\r\n  --black:#0a0a0a;\r\n  --muted:rgba(10,10,10,.52);\r\n  --line:rgba(10,10,10,.14);\r\n  width:100%;\r\n  margin:0;\r\n  padding:0;\r\n  background:#fff;\r\n  color:var(--black);\r\n  font-family:inherit;\r\n  font-size:12px;\r\n  font-weight:400;\r\n  line-height:1.7;\r\n  text-transform:none;\r\n  -webkit-font-smoothing:antialiased;\r\n  text-rendering:optimizeLegibility;\r\n}\r\n#caleelilou-supply *, #caleelilou-supply *::before, #caleelilou-supply *::after { box-sizing:border-box; }\r\n#caleelilou-supply .cp-inner { width:100%;max-width:1500px;margin:0 auto;padding:72px 48px 96px; }\r\n#caleelilou-supply .cp-header, #caleelilou-supply .cp-intro, #caleelilou-supply .cp-section, #caleelilou-supply .cp-contact-grid {\r\n  display:grid;grid-template-columns:minmax(210px,.34fr) minmax(0,1.66fr);gap:64px;\r\n}\r\n#caleelilou-supply .cp-header { align-items:start;min-height:0;padding:36px 0 48px;border-bottom:1px solid var(--line); }\r\n#caleelilou-supply .cp-brand { margin:4px 0 0;font-size:11px;font-weight:600;line-height:1.4; }\r\n#caleelilou-supply .cp-title-area { width:100%;min-width:0; }\r\n#caleelilou-supply .cp-title {\r\n  width:100%;margin:0;font-family:inherit!important;font-size:clamp(42px,4vw,64px)!important;\r\n  font-weight:400!important;line-height:.95!important;letter-spacing:-.035em!important;text-transform:none!important;\r\n}\r\n#caleelilou-supply .cp-title [data-title] { display:block; }\r\n#caleelilou-supply .cp-title [hidden] { display:none!important; }\r\n#caleelilou-supply .cp-language { display:flex;align-items:center;gap:22px;margin-top:28px; }\r\n#caleelilou-supply .cp-lang {\r\n  appearance:none;-webkit-appearance:none;margin:0;padding:0 0 5px;border:0;border-bottom:1px solid transparent;\r\n  border-radius:0;background:transparent;color:var(--muted);font-family:inherit;font-size:10px;font-weight:400;\r\n  line-height:1.2;cursor:pointer;transition:color .25s ease,border-color .25s ease;\r\n}\r\n#caleelilou-supply .cp-lang:hover, #caleelilou-supply .cp-lang.is-active { color:var(--black); }\r\n#caleelilou-supply .cp-lang.is-active { border-bottom-color:var(--black); }\r\n#caleelilou-supply .cp-panel { display:none; }\r\n#caleelilou-supply .cp-panel.is-active { display:block;animation:caleelilousupplyFade .3s ease both; }\r\n@keyframes caleelilousupplyFade { from{opacity:0;transform:translateY(4px)} to{opacity:1;transform:translateY(0)} }\r\n#caleelilou-supply .cp-intro { padding:48px 0;border-bottom:1px solid var(--line); }\r\n#caleelilou-supply .cp-section { padding:44px 0;border-bottom:1px solid var(--line); }\r\n#caleelilou-supply .cp-label, #caleelilou-supply .cp-section-title, #caleelilou-supply .cp-contact-label {\r\n  margin:0;font-size:12px;font-weight:500;line-height:1.45;\r\n}\r\n#caleelilou-supply .cp-copy, #caleelilou-supply .cp-content, #caleelilou-supply .cp-contact-content {\r\n  width:100%;max-width:830px;font-size:12px;font-weight:400;line-height:1.75;\r\n}\r\n#caleelilou-supply .cp-copy p, #caleelilou-supply .cp-content p, #caleelilou-supply .cp-contact-content p { margin:0 0 18px; }\r\n#caleelilou-supply .cp-copy p:last-child, #caleelilou-supply .cp-content p:last-child, #caleelilou-supply .cp-contact-content p:last-child { margin-bottom:0; }\r\n#caleelilou-supply .cp-highlight { margin:0 0 22px!important;font-size:14px;font-weight:500;line-height:1.55; }\r\n#caleelilou-supply .cp-subheading { margin:24px 0 10px!important;font-size:11px;font-weight:500;line-height:1.45; }\r\n#caleelilou-supply .cp-subheading:first-child { margin-top:0!important; }\r\n#caleelilou-supply strong { font-weight:600; }\r\n#caleelilou-supply em { font-style:italic; }\r\n#caleelilou-supply .cp-list { display:grid;gap:10px;margin:18px 0 22px;padding:0;list-style:none;counter-reset:none; }\r\n#caleelilou-supply .cp-list li { position:relative;margin:0;padding-left:18px; }\r\n#caleelilou-supply ul.cp-list li::before {\r\n  content:\"\";position:absolute;left:0;top:.78em;width:4px;height:4px;border-radius:50%;background:var(--black);transform:translateY(-50%);\r\n}\r\n#caleelilou-supply ol.cp-list { counter-reset:cp-step; }\r\n#caleelilou-supply ol.cp-list li { counter-increment:cp-step;padding-left:34px; }\r\n#caleelilou-supply ol.cp-list li::before {\r\n  content:counter(cp-step, decimal-leading-zero);position:absolute;left:0;top:0;color:var(--muted);font-size:10px;font-weight:500;\r\n}\r\n#caleelilou-supply .cp-qa + .cp-qa { margin-top:26px;padding-top:26px;border-top:1px solid var(--line); }\r\n#caleelilou-supply .cp-question { margin:0 0 10px!important;font-weight:500; }\r\n#caleelilou-supply .cp-contact { padding-top:48px; }\r\n#caleelilou-supply a {\r\n  position:relative;display:inline-block;padding-bottom:2px;color:inherit;font-weight:600;text-decoration:none;\r\n}\r\n#caleelilou-supply a::after { content:\"\";position:absolute;left:0;bottom:0;width:100%;height:1px;background:currentColor; }\r\n@media(max-width:767px){\r\n  #caleelilou-supply .cp-inner { padding:36px 18px 60px; }\r\n  #caleelilou-supply .cp-header, #caleelilou-supply .cp-intro, #caleelilou-supply .cp-section, #caleelilou-supply .cp-contact-grid { display:block; }\r\n  #caleelilou-supply .cp-header { min-height:0;padding:12px 0 32px; }\r\n  #caleelilou-supply .cp-brand { margin:0 0 28px;font-size:10px; }\r\n  #caleelilou-supply .cp-title {\r\n    max-width:100%;font-size:clamp(36px,11vw,48px)!important;font-weight:400!important;\r\n    line-height:.95!important;letter-spacing:-.035em!important;\r\n  }\r\n  #caleelilou-supply .cp-language { margin-top:22px; }\r\n  #caleelilou-supply .cp-intro { padding:34px 0; }\r\n  #caleelilou-supply .cp-section { padding:36px 0; }\r\n  #caleelilou-supply .cp-label, #caleelilou-supply .cp-section-title, #caleelilou-supply .cp-contact-label { margin-bottom:16px;font-size:11px; }\r\n  #caleelilou-supply .cp-copy, #caleelilou-supply .cp-content, #caleelilou-supply .cp-contact-content { max-width:none;font-size:11px;line-height:1.7; }\r\n  #caleelilou-supply .cp-highlight { font-size:12px; }\r\n  #caleelilou-supply .cp-subheading { font-size:10.5px; }\r\n  #caleelilou-supply .cp-qa + .cp-qa { margin-top:22px;padding-top:22px; }\r\n  #caleelilou-supply .cp-contact { padding-top:36px; }\r\n}\r\n<\/style>\r\n\r\n<section id=\"caleelilou-supply\">\r\n  <div class=\"cp-inner\">\r\n    <header class=\"cp-header\">\r\n      <p class=\"cp-brand\">Caleelilou \/ Policies<\/p>\r\n      <div class=\"cp-title-area\">\r\n        <h1 class=\"cp-title\">\r\n          <span data-title=\"en\">Supply conditions<\/span>\r\n          <span data-title=\"vi\" hidden>\u0110i\u1ec1u ki\u1ec7n cung c\u1ea5p h\u00e0ng h\u00f3a<\/span>\r\n        <\/h1>\r\n        <div class=\"cp-language\" role=\"tablist\" aria-label=\"Language\">\r\n          <button type=\"button\" class=\"cp-lang is-active\" data-lang=\"en\" aria-selected=\"true\">EN<\/button>\r\n          <button type=\"button\" class=\"cp-lang\" data-lang=\"vi\" aria-selected=\"false\">VI<\/button>\r\n        <\/div>\r\n      <\/div>\r\n    <\/header>\r\n    <div class=\"cp-panel is-active\" data-panel=\"en\">\r\n      <div class=\"cp-intro\">\r\n<p class=\"cp-label\">Supply conditions<\/p>\r\n<div class=\"cp-copy\">\r\n<p class=\"cp-highlight\">Providing exceptional service, with transparency and fairness.<\/p>\r\n<p>Caleelilou is committed to fulfilling every order whenever reasonably possible. However, there may be certain circumstances in which we are unable to accept, process or complete an order.<\/p>\r\n<p>This policy outlines the situations where Caleelilou may limit, refuse or cancel the supply of products or services.<\/p>\r\n<\/div><\/div>\r\n<section class=\"cp-section\">\r\n<h2 class=\"cp-section-title\">1. Product Availability<\/h2>\r\n<div class=\"cp-content\">\r\n<p>All orders are subject to product availability.<\/p>\r\n<p>If a product becomes unavailable after an order has been placed, Caleelilou will notify the customer as soon as possible and offer one of the following options:<\/p>\r\n<ul class=\"cp-list\">\r\n<li>Wait for the product to become available (if applicable). <\/li>\r\n<li>Select an alternative product. <\/li>\r\n<li>Receive a full refund for the unavailable item. <\/li>\r\n<\/ul>\r\n<\/div><\/section>\r\n<section class=\"cp-section\">\r\n<h2 class=\"cp-section-title\">2. Payment Verification<\/h2>\r\n<div class=\"cp-content\">\r\n<p>Caleelilou reserves the right to delay or cancel an order if:<\/p>\r\n<ul class=\"cp-list\">\r\n<li>Payment cannot be verified. <\/li>\r\n<li>Payment is declined by the payment provider. <\/li>\r\n<li>Fraudulent or suspicious payment activity is detected. <\/li>\r\n<li>Required payment information cannot be confirmed. <\/li>\r\n<\/ul>\r\n<\/div><\/section>\r\n<section class=\"cp-section\">\r\n<h2 class=\"cp-section-title\">3. Delivery Restrictions<\/h2>\r\n<div class=\"cp-content\">\r\n<p>We may be unable to deliver orders to certain locations due to:<\/p>\r\n<ul class=\"cp-list\">\r\n<li>Carrier service limitations. <\/li>\r\n<li>Local laws or import restrictions. <\/li>\r\n<li>Natural disasters or severe weather conditions. <\/li>\r\n<li>Political or security situations. <\/li>\r\n<li>Other circumstances beyond our reasonable control. <\/li>\r\n<\/ul>\r\n<p>If delivery is not possible, our team will contact the customer to discuss available options.<\/p>\r\n<\/div><\/section>\r\n<section class=\"cp-section\">\r\n<h2 class=\"cp-section-title\">4. Incorrect or Incomplete Information<\/h2>\r\n<div class=\"cp-content\">\r\n<p>Caleelilou may delay or cancel an order if the customer provides incomplete or inaccurate information, including:<\/p>\r\n<ul class=\"cp-list\">\r\n<li>Shipping address <\/li>\r\n<li>Contact information <\/li>\r\n<li>Recipient details <\/li>\r\n<li>Payment information <\/li>\r\n<\/ul>\r\n<p>Our Customer Care team will make reasonable efforts to contact the customer before taking further action.<\/p>\r\n<\/div><\/section>\r\n<section class=\"cp-section\">\r\n<h2 class=\"cp-section-title\">5. Force Majeure<\/h2>\r\n<div class=\"cp-content\">\r\n<p>Caleelilou shall not be held responsible for delays or inability to supply products or services resulting from events beyond our reasonable control, including but not limited to:<\/p>\r\n<ul class=\"cp-list\">\r\n<li>Natural disasters <\/li>\r\n<li>Floods <\/li>\r\n<li>Fires <\/li>\r\n<li>Pandemics <\/li>\r\n<li>Government actions <\/li>\r\n<li>Strikes <\/li>\r\n<li>Transportation disruptions <\/li>\r\n<li>War or civil unrest <\/li>\r\n<li>Power outages <\/li>\r\n<li>System failures <\/li>\r\n<\/ul>\r\n<p>In such cases, we will make every reasonable effort to minimise delays and keep customers informed.<\/p>\r\n<\/div><\/section>\r\n<section class=\"cp-section\">\r\n<h2 class=\"cp-section-title\">6. Right to Refuse Service<\/h2>\r\n<div class=\"cp-content\">\r\n<p>Caleelilou reserves the right to refuse or cancel any order where reasonably necessary, including but not limited to:<\/p>\r\n<ul class=\"cp-list\">\r\n<li>Suspected fraudulent activity. <\/li>\r\n<li>Abuse of our services or policies. <\/li>\r\n<li>Violation of these Terms &amp; Conditions. <\/li>\r\n<li>Orders placed for unlawful purposes. <\/li>\r\n<li>Requests that cannot reasonably be fulfilled. <\/li>\r\n<\/ul>\r\n<p>Where appropriate, any eligible payment already received will be refunded using the original payment method.<\/p>\r\n<\/div><\/section>\r\n<section class=\"cp-section\">\r\n<h2 class=\"cp-section-title\">7. Changes to Supply Conditions<\/h2>\r\n<div class=\"cp-content\">\r\n<p>Caleelilou may update these Supply Conditions from time to time to reflect changes in our business operations or applicable laws.<\/p>\r\n<p>The latest version will always be available on our website.<\/p>\r\n<\/div><\/section>\r\n<section class=\"cp-section\">\r\n<h2 class=\"cp-section-title\">8. Contact Us<\/h2>\r\n<div class=\"cp-content\">\r\n<p>If you have any questions regarding these Supply Conditions, please contact us:<\/p>\r\n<p><strong>Email:<\/strong> <a href=\"mailto:contact@caleelilou.com\">contact@caleelilou.com<\/a><\/p>\r\n<p>Or via:<\/p>\r\n<ul class=\"cp-list\">\r\n<li>Facebook <\/li>\r\n<li>Instagram <\/li>\r\n<\/ul>\r\n<\/div><\/section>\r\n    <\/div>\r\n    <div class=\"cp-panel\" data-panel=\"vi\">\r\n      <div class=\"cp-intro\">\r\n<p class=\"cp-label\">\u0110i\u1ec1u ki\u1ec7n cung c\u1ea5p h\u00e0ng h\u00f3a<\/p>\r\n<div class=\"cp-copy\">\r\n<p>Caleelilou lu\u00f4n n\u1ed7 l\u1ef1c x\u1eed l\u00fd v\u00e0 ho\u00e0n th\u00e0nh m\u1ecdi \u0111\u01a1n h\u00e0ng m\u1ed9t c\u00e1ch nhanh ch\u00f3ng v\u00e0 c\u1ea9n tr\u1ecdng. Tuy nhi\u00ean, trong m\u1ed9t s\u1ed1 tr\u01b0\u1eddng h\u1ee3p nh\u1ea5t \u0111\u1ecbnh, ch\u00fang m\u00ecnh c\u00f3 th\u1ec3 kh\u00f4ng th\u1ec3 ti\u1ebfp nh\u1eadn, x\u1eed l\u00fd ho\u1eb7c ho\u00e0n t\u1ea5t vi\u1ec7c cung c\u1ea5p s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5.<\/p>\r\n<p>Ch\u00ednh s\u00e1ch n\u00e0y quy \u0111\u1ecbnh c\u00e1c tr\u01b0\u1eddng h\u1ee3p Caleelilou c\u00f3 th\u1ec3 h\u1ea1n ch\u1ebf, t\u1eeb ch\u1ed1i ho\u1eb7c h\u1ee7y vi\u1ec7c cung c\u1ea5p h\u00e0ng h\u00f3a v\u00e0 d\u1ecbch v\u1ee5.<\/p>\r\n<\/div><\/div>\r\n<section class=\"cp-section\">\r\n<h2 class=\"cp-section-title\">1. T\u00ecnh tr\u1ea1ng s\u1ea3n ph\u1ea9m<\/h2>\r\n<div class=\"cp-content\">\r\n<p>M\u1ecdi \u0111\u01a1n h\u00e0ng \u0111\u1ec1u ph\u1ee5 thu\u1ed9c v\u00e0o t\u00ecnh tr\u1ea1ng s\u1ea3n ph\u1ea9m t\u1ea1i th\u1eddi \u0111i\u1ec3m x\u1eed l\u00fd.<\/p>\r\n<p>Trong tr\u01b0\u1eddng h\u1ee3p s\u1ea3n ph\u1ea9m kh\u00f4ng c\u00f2n s\u1eb5n sau khi kh\u00e1ch h\u00e0ng \u0111\u00e3 \u0111\u1eb7t h\u00e0ng, Caleelilou s\u1ebd ch\u1ee7 \u0111\u1ed9ng li\u00ean h\u1ec7 v\u00e0 \u0111\u1ec1 xu\u1ea5t m\u1ed9t trong c\u00e1c ph\u01b0\u01a1ng \u00e1n sau:<\/p>\r\n<ul class=\"cp-list\">\r\n<li>Ch\u1edd b\u1ed5 sung s\u1ea3n ph\u1ea9m (n\u1ebfu c\u00f3). <\/li>\r\n<li>L\u1ef1a ch\u1ecdn s\u1ea3n ph\u1ea9m thay th\u1ebf. <\/li>\r\n<li>Ho\u00e0n l\u1ea1i to\u00e0n b\u1ed9 s\u1ed1 ti\u1ec1n \u0111\u1ed1i v\u1edbi s\u1ea3n ph\u1ea9m kh\u00f4ng th\u1ec3 cung c\u1ea5p. <\/li>\r\n<\/ul>\r\n<\/div><\/section>\r\n<section class=\"cp-section\">\r\n<h2 class=\"cp-section-title\">2. X\u00e1c minh thanh to\u00e1n<\/h2>\r\n<div class=\"cp-content\">\r\n<p>Caleelilou c\u00f3 quy\u1ec1n t\u1ea1m d\u1eebng ho\u1eb7c h\u1ee7y \u0111\u01a1n h\u00e0ng n\u1ebfu:<\/p>\r\n<ul class=\"cp-list\">\r\n<li>Thanh to\u00e1n kh\u00f4ng th\u1ec3 x\u00e1c minh. <\/li>\r\n<li>Giao d\u1ecbch b\u1ecb t\u1eeb ch\u1ed1i b\u1edfi \u0111\u01a1n v\u1ecb thanh to\u00e1n. <\/li>\r\n<li>C\u00f3 d\u1ea5u hi\u1ec7u gian l\u1eadn ho\u1eb7c giao d\u1ecbch b\u1ea5t th\u01b0\u1eddng. <\/li>\r\n<li>Kh\u00f4ng th\u1ec3 x\u00e1c nh\u1eadn c\u00e1c th\u00f4ng tin c\u1ea7n thi\u1ebft li\u00ean quan \u0111\u1ebfn thanh to\u00e1n. <\/li>\r\n<\/ul>\r\n<\/div><\/section>\r\n<section class=\"cp-section\">\r\n<h2 class=\"cp-section-title\">3. H\u1ea1n ch\u1ebf v\u1ec1 giao h\u00e0ng<\/h2>\r\n<div class=\"cp-content\">\r\n<p>Caleelilou c\u00f3 th\u1ec3 kh\u00f4ng th\u1ec3 giao h\u00e0ng \u0111\u1ebfn m\u1ed9t s\u1ed1 khu v\u1ef1c do:<\/p>\r\n<ul class=\"cp-list\">\r\n<li>Gi\u1edbi h\u1ea1n c\u1ee7a \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n. <\/li>\r\n<li>Quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt ho\u1eb7c h\u1ea1n ch\u1ebf nh\u1eadp kh\u1ea9u t\u1ea1i qu\u1ed1c gia nh\u1eadn h\u00e0ng. <\/li>\r\n<li>Thi\u00ean tai ho\u1eb7c \u0111i\u1ec1u ki\u1ec7n th\u1eddi ti\u1ebft nghi\u00eam tr\u1ecdng. <\/li>\r\n<li>T\u00ecnh h\u00ecnh an ninh ho\u1eb7c ch\u00ednh tr\u1ecb. <\/li>\r\n<li>C\u00e1c s\u1ef1 ki\u1ec7n n\u1eb1m ngo\u00e0i kh\u1ea3 n\u0103ng ki\u1ec3m so\u00e1t h\u1ee3p l\u00fd c\u1ee7a Caleelilou. <\/li>\r\n<\/ul>\r\n<p>Trong tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng th\u1ec3 giao h\u00e0ng, ch\u00fang m\u00ecnh s\u1ebd li\u00ean h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng \u0111\u1ec3 th\u1ed1ng nh\u1ea5t ph\u01b0\u01a1ng \u00e1n ph\u00f9 h\u1ee3p.<\/p>\r\n<\/div><\/section>\r\n<section class=\"cp-section\">\r\n<h2 class=\"cp-section-title\">4. Th\u00f4ng tin kh\u00f4ng ch\u00ednh x\u00e1c ho\u1eb7c kh\u00f4ng \u0111\u1ea7y \u0111\u1ee7<\/h2>\r\n<div class=\"cp-content\">\r\n<p>Caleelilou c\u00f3 th\u1ec3 t\u1ea1m d\u1eebng ho\u1eb7c h\u1ee7y \u0111\u01a1n h\u00e0ng n\u1ebfu kh\u00e1ch h\u00e0ng cung c\u1ea5p th\u00f4ng tin ch\u01b0a \u0111\u1ea7y \u0111\u1ee7 ho\u1eb7c kh\u00f4ng ch\u00ednh x\u00e1c, bao g\u1ed3m:<\/p>\r\n<ul class=\"cp-list\">\r\n<li>\u0110\u1ecba ch\u1ec9 giao h\u00e0ng. <\/li>\r\n<li>Th\u00f4ng tin li\u00ean h\u1ec7. <\/li>\r\n<li>Th\u00f4ng tin ng\u01b0\u1eddi nh\u1eadn. <\/li>\r\n<li>Th\u00f4ng tin thanh to\u00e1n. <\/li>\r\n<\/ul>\r\n<p>Tr\u01b0\u1edbc khi h\u1ee7y \u0111\u01a1n, \u0111\u1ed9i ng\u0169 Customer Care s\u1ebd c\u1ed1 g\u1eafng li\u00ean h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng \u0111\u1ec3 x\u00e1c minh th\u00f4ng tin.<\/p>\r\n<\/div><\/section>\r\n<section class=\"cp-section\">\r\n<h2 class=\"cp-section-title\">5. Tr\u01b0\u1eddng h\u1ee3p b\u1ea5t kh\u1ea3 kh\u00e1ng<\/h2>\r\n<div class=\"cp-content\">\r\n<p>Caleelilou kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi vi\u1ec7c ch\u1eadm tr\u1ec5 ho\u1eb7c kh\u00f4ng th\u1ec3 cung c\u1ea5p s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 do c\u00e1c s\u1ef1 ki\u1ec7n n\u1eb1m ngo\u00e0i kh\u1ea3 n\u0103ng ki\u1ec3m so\u00e1t h\u1ee3p l\u00fd, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n:<\/p>\r\n<ul class=\"cp-list\">\r\n<li>Thi\u00ean tai. <\/li>\r\n<li>L\u0169 l\u1ee5t. <\/li>\r\n<li>H\u1ecfa ho\u1ea1n. <\/li>\r\n<li>D\u1ecbch b\u1ec7nh. <\/li>\r\n<li>Quy\u1ebft \u0111\u1ecbnh c\u1ee7a c\u01a1 quan nh\u00e0 n\u01b0\u1edbc. <\/li>\r\n<li>\u0110\u00ecnh c\u00f4ng. <\/li>\r\n<li>Gi\u00e1n \u0111o\u1ea1n v\u1eadn chuy\u1ec3n. <\/li>\r\n<li>Chi\u1ebfn tranh ho\u1eb7c b\u1ea5t \u1ed5n x\u00e3 h\u1ed9i. <\/li>\r\n<li>M\u1ea5t \u0111i\u1ec7n. <\/li>\r\n<li>S\u1ef1 c\u1ed1 h\u1ec7 th\u1ed1ng. <\/li>\r\n<\/ul>\r\n<p>Trong nh\u1eefng tr\u01b0\u1eddng h\u1ee3p n\u00e0y, Caleelilou s\u1ebd n\u1ed7 l\u1ef1c gi\u1ea3m thi\u1ec3u \u1ea3nh h\u01b0\u1edfng v\u00e0 ch\u1ee7 \u0111\u1ed9ng c\u1eadp nh\u1eadt th\u00f4ng tin \u0111\u1ebfn kh\u00e1ch h\u00e0ng.<\/p>\r\n<\/div><\/section>\r\n<section class=\"cp-section\">\r\n<h2 class=\"cp-section-title\">6. Quy\u1ec1n t\u1eeb ch\u1ed1i cung c\u1ea5p d\u1ecbch v\u1ee5<\/h2>\r\n<div class=\"cp-content\">\r\n<p>Caleelilou c\u00f3 quy\u1ec1n t\u1eeb ch\u1ed1i ho\u1eb7c h\u1ee7y \u0111\u01a1n h\u00e0ng khi c\u1ea7n thi\u1ebft, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n:<\/p>\r\n<ul class=\"cp-list\">\r\n<li>C\u00f3 d\u1ea5u hi\u1ec7u gian l\u1eadn. <\/li>\r\n<li>Kh\u00e1ch h\u00e0ng l\u1ea1m d\u1ee5ng c\u00e1c ch\u00ednh s\u00e1ch ho\u1eb7c d\u1ecbch v\u1ee5 c\u1ee7a Caleelilou. <\/li>\r\n<li>Vi ph\u1ea1m \u0110i\u1ec1u kho\u1ea3n &amp; \u0110i\u1ec1u ki\u1ec7n c\u1ee7a website. <\/li>\r\n<li>\u0110\u01a1n h\u00e0ng c\u00f3 m\u1ee5c \u0111\u00edch vi ph\u1ea1m ph\u00e1p lu\u1eadt. <\/li>\r\n<li>Nh\u1eefng y\u00eau c\u1ea7u n\u1eb1m ngo\u00e0i kh\u1ea3 n\u0103ng cung c\u1ea5p h\u1ee3p l\u00fd c\u1ee7a Caleelilou. <\/li>\r\n<\/ul>\r\n<p>Trong tr\u01b0\u1eddng h\u1ee3p ph\u00f9 h\u1ee3p, to\u00e0n b\u1ed9 s\u1ed1 ti\u1ec1n kh\u00e1ch h\u00e0ng \u0111\u00e3 thanh to\u00e1n s\u1ebd \u0111\u01b0\u1ee3c ho\u00e0n l\u1ea1i th\u00f4ng qua ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n ban \u0111\u1ea7u.<\/p>\r\n<\/div><\/section>\r\n<section class=\"cp-section\">\r\n<h2 class=\"cp-section-title\">7. Thay \u0111\u1ed5i Ch\u00ednh s\u00e1ch<\/h2>\r\n<div class=\"cp-content\">\r\n<p>Caleelilou c\u00f3 th\u1ec3 c\u1eadp nh\u1eadt \u0110i\u1ec1u ki\u1ec7n Cung c\u1ea5p H\u00e0ng h\u00f3a theo t\u1eebng th\u1eddi \u0111i\u1ec3m \u0111\u1ec3 ph\u00f9 h\u1ee3p v\u1edbi ho\u1ea1t \u0111\u1ed9ng kinh doanh ho\u1eb7c quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt.<\/p>\r\n<p>Phi\u00ean b\u1ea3n m\u1edbi nh\u1ea5t s\u1ebd lu\u00f4n \u0111\u01b0\u1ee3c \u0111\u0103ng t\u1ea3i tr\u00ean website.<\/p>\r\n<\/div><\/section>\r\n<section class=\"cp-section\">\r\n<h2 class=\"cp-section-title\">8. Li\u00ean h\u1ec7<\/h2>\r\n<div class=\"cp-content\">\r\n<p>N\u1ebfu b\u1ea1n c\u00f3 b\u1ea5t k\u1ef3 c\u00e2u h\u1ecfi n\u00e0o li\u00ean quan \u0111\u1ebfn Ch\u00ednh s\u00e1ch n\u00e0y, vui l\u00f2ng li\u00ean h\u1ec7:<\/p>\r\n<p><strong>Email:<\/strong> <a href=\"mailto:contact@caleelilou.com\">contact@caleelilou.com<\/a><\/p>\r\n<p>Ho\u1eb7c qua:<\/p>\r\n<ul class=\"cp-list\">\r\n<li>Facebook <\/li>\r\n<li>Instagram <\/li>\r\n<\/ul>\r\n<p>\u0110\u1ed9i ng\u0169 Caleelilou lu\u00f4n s\u1eb5n s\u00e0ng h\u1ed7 tr\u1ee3 b\u1ea1n.<\/p>\r\n<\/div><\/section>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\r\n\r\n<script>\r\n(function(){\r\n  const root=document.getElementById('caleelilou-supply');\r\n  if(!root)return;\r\n  const buttons=root.querySelectorAll('[data-lang]');\r\n  const panels=root.querySelectorAll('[data-panel]');\r\n  const titles=root.querySelectorAll('[data-title]');\r\n  function setLanguage(lang){\r\n    buttons.forEach(function(button){\r\n      const active=button.getAttribute('data-lang')===lang;\r\n      button.classList.toggle('is-active',active);\r\n      button.setAttribute('aria-selected',active?'true':'false');\r\n    });\r\n    panels.forEach(function(panel){\r\n      panel.classList.toggle('is-active',panel.getAttribute('data-panel')===lang);\r\n    });\r\n    titles.forEach(function(title){\r\n      title.hidden=title.getAttribute('data-title')!==lang;\r\n    });\r\n  }\r\n  buttons.forEach(function(button){\r\n    button.addEventListener('click',function(){\r\n      setLanguage(button.getAttribute('data-lang'));\r\n    });\r\n  });\r\n})();\r\n<\/script>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Caleelilou \/ Policies Supply conditions \u0110i\u1ec1u ki\u1ec7n cung c\u1ea5p h\u00e0ng h\u00f3a EN VI Supply conditions Providing exceptional service, with transparency and fairness. Caleelilou is committed to fulfilling every order whenever reasonably possible. However, there may be certain circumstances in which we are unable to accept, process or complete an order. This policy outlines the situations where Caleelilou may limit, refuse or cancel the supply of products or services. 1. Product Availability All orders are subject to product availability. If a product becomes unavailable after an order has been placed, Caleelilou will notify the customer as soon as possible and offer one of the following options: Wait for the product to become available (if applicable). Select an alternative product. Receive a full refund for the unavailable item. 2. Payment Verification Caleelilou reserves the right to delay or cancel an order if: Payment cannot be verified. Payment is declined by the payment provider. Fraudulent or suspicious payment activity is detected. Required payment information cannot be confirmed. 3. Delivery Restrictions We may be unable to deliver orders to certain locations due to: Carrier service limitations. Local laws or import restrictions. Natural disasters or severe weather conditions. Political or security situations. Other circumstances beyond our reasonable control. If delivery is not possible, our team will contact the customer to discuss available options. 4. Incorrect or Incomplete Information Caleelilou may delay or cancel an order if the customer provides incomplete or inaccurate information, including: Shipping address Contact information Recipient details Payment information Our Customer Care team will make reasonable efforts to contact the customer before taking further action. 5. Force Majeure Caleelilou shall not be held responsible for delays or inability to supply products or services resulting from events beyond our reasonable control, including but not limited to: Natural disasters Floods Fires Pandemics Government actions Strikes Transportation disruptions War or civil unrest Power outages System failures In such cases, we will make every reasonable effort to minimise delays and keep customers informed. 6. Right to Refuse Service Caleelilou reserves the right to refuse or cancel any order where reasonably necessary, including but not limited to: Suspected fraudulent activity. Abuse of our services or policies. Violation of these Terms &amp; Conditions. Orders placed for unlawful purposes. Requests that cannot reasonably be fulfilled. Where appropriate, any eligible payment already received will be refunded using the original payment method. 7. Changes to Supply Conditions Caleelilou may update these Supply Conditions from time to time to reflect changes in our business operations or applicable laws. The latest version will always be available on our website. 8. Contact Us If you have any questions regarding these Supply Conditions, please contact us: Email: contact@caleelilou.com Or via: Facebook Instagram \u0110i\u1ec1u ki\u1ec7n cung c\u1ea5p h\u00e0ng h\u00f3a Caleelilou lu\u00f4n n\u1ed7 l\u1ef1c x\u1eed l\u00fd v\u00e0 ho\u00e0n th\u00e0nh m\u1ecdi \u0111\u01a1n h\u00e0ng m\u1ed9t c\u00e1ch nhanh ch\u00f3ng v\u00e0 c\u1ea9n tr\u1ecdng. Tuy nhi\u00ean, trong m\u1ed9t s\u1ed1 tr\u01b0\u1eddng h\u1ee3p nh\u1ea5t \u0111\u1ecbnh, ch\u00fang m\u00ecnh c\u00f3 th\u1ec3 kh\u00f4ng th\u1ec3 ti\u1ebfp nh\u1eadn, x\u1eed l\u00fd ho\u1eb7c ho\u00e0n t\u1ea5t vi\u1ec7c cung c\u1ea5p s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5. Ch\u00ednh s\u00e1ch n\u00e0y quy \u0111\u1ecbnh c\u00e1c tr\u01b0\u1eddng h\u1ee3p Caleelilou c\u00f3 th\u1ec3 h\u1ea1n ch\u1ebf, t\u1eeb ch\u1ed1i ho\u1eb7c h\u1ee7y vi\u1ec7c cung c\u1ea5p h\u00e0ng h\u00f3a v\u00e0 d\u1ecbch v\u1ee5. 1. T\u00ecnh tr\u1ea1ng s\u1ea3n ph\u1ea9m M\u1ecdi \u0111\u01a1n h\u00e0ng \u0111\u1ec1u ph\u1ee5 thu\u1ed9c v\u00e0o t\u00ecnh tr\u1ea1ng s\u1ea3n ph\u1ea9m t\u1ea1i th\u1eddi \u0111i\u1ec3m x\u1eed l\u00fd. Trong tr\u01b0\u1eddng h\u1ee3p s\u1ea3n ph\u1ea9m kh\u00f4ng c\u00f2n s\u1eb5n sau khi kh\u00e1ch h\u00e0ng \u0111\u00e3 \u0111\u1eb7t h\u00e0ng, Caleelilou s\u1ebd ch\u1ee7 \u0111\u1ed9ng li\u00ean h\u1ec7 v\u00e0 \u0111\u1ec1 xu\u1ea5t m\u1ed9t trong c\u00e1c ph\u01b0\u01a1ng \u00e1n sau: Ch\u1edd b\u1ed5 sung s\u1ea3n ph\u1ea9m (n\u1ebfu c\u00f3). L\u1ef1a ch\u1ecdn s\u1ea3n ph\u1ea9m thay th\u1ebf. Ho\u00e0n l\u1ea1i to\u00e0n b\u1ed9 s\u1ed1 ti\u1ec1n \u0111\u1ed1i v\u1edbi s\u1ea3n ph\u1ea9m kh\u00f4ng th\u1ec3 cung c\u1ea5p. 2. X\u00e1c minh thanh to\u00e1n Caleelilou c\u00f3 quy\u1ec1n t\u1ea1m d\u1eebng ho\u1eb7c h\u1ee7y \u0111\u01a1n h\u00e0ng n\u1ebfu: Thanh to\u00e1n kh\u00f4ng th\u1ec3 x\u00e1c minh. Giao d\u1ecbch b\u1ecb t\u1eeb ch\u1ed1i b\u1edfi \u0111\u01a1n v\u1ecb thanh to\u00e1n. C\u00f3 d\u1ea5u hi\u1ec7u gian l\u1eadn ho\u1eb7c giao d\u1ecbch b\u1ea5t th\u01b0\u1eddng. Kh\u00f4ng th\u1ec3 x\u00e1c nh\u1eadn c\u00e1c th\u00f4ng tin c\u1ea7n thi\u1ebft li\u00ean quan \u0111\u1ebfn thanh to\u00e1n. 3. H\u1ea1n ch\u1ebf v\u1ec1 giao h\u00e0ng Caleelilou c\u00f3 th\u1ec3 kh\u00f4ng th\u1ec3 giao h\u00e0ng \u0111\u1ebfn m\u1ed9t s\u1ed1 khu v\u1ef1c do: Gi\u1edbi h\u1ea1n c\u1ee7a \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n. Quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt ho\u1eb7c h\u1ea1n ch\u1ebf nh\u1eadp kh\u1ea9u t\u1ea1i qu\u1ed1c gia nh\u1eadn h\u00e0ng. Thi\u00ean tai ho\u1eb7c \u0111i\u1ec1u ki\u1ec7n th\u1eddi ti\u1ebft nghi\u00eam tr\u1ecdng. T\u00ecnh h\u00ecnh an ninh ho\u1eb7c ch\u00ednh tr\u1ecb. C\u00e1c s\u1ef1 ki\u1ec7n n\u1eb1m ngo\u00e0i kh\u1ea3 n\u0103ng ki\u1ec3m so\u00e1t h\u1ee3p l\u00fd c\u1ee7a Caleelilou. Trong tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng th\u1ec3 giao h\u00e0ng, ch\u00fang m\u00ecnh s\u1ebd li\u00ean h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng \u0111\u1ec3 th\u1ed1ng nh\u1ea5t ph\u01b0\u01a1ng \u00e1n ph\u00f9 h\u1ee3p. 4. Th\u00f4ng tin kh\u00f4ng ch\u00ednh x\u00e1c ho\u1eb7c kh\u00f4ng \u0111\u1ea7y \u0111\u1ee7 Caleelilou c\u00f3 th\u1ec3 t\u1ea1m d\u1eebng ho\u1eb7c h\u1ee7y \u0111\u01a1n h\u00e0ng n\u1ebfu kh\u00e1ch h\u00e0ng cung c\u1ea5p th\u00f4ng tin ch\u01b0a \u0111\u1ea7y \u0111\u1ee7 ho\u1eb7c kh\u00f4ng ch\u00ednh x\u00e1c, bao g\u1ed3m: \u0110\u1ecba ch\u1ec9 giao h\u00e0ng. Th\u00f4ng tin li\u00ean h\u1ec7. Th\u00f4ng tin ng\u01b0\u1eddi nh\u1eadn. Th\u00f4ng tin thanh to\u00e1n. Tr\u01b0\u1edbc khi h\u1ee7y \u0111\u01a1n, \u0111\u1ed9i ng\u0169 Customer Care s\u1ebd c\u1ed1 g\u1eafng li\u00ean h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng \u0111\u1ec3 x\u00e1c minh th\u00f4ng tin. 5. Tr\u01b0\u1eddng h\u1ee3p b\u1ea5t kh\u1ea3 kh\u00e1ng Caleelilou kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi vi\u1ec7c ch\u1eadm tr\u1ec5 ho\u1eb7c kh\u00f4ng th\u1ec3 cung c\u1ea5p s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 do c\u00e1c s\u1ef1 ki\u1ec7n n\u1eb1m ngo\u00e0i kh\u1ea3 n\u0103ng ki\u1ec3m so\u00e1t h\u1ee3p l\u00fd, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n: Thi\u00ean tai. L\u0169 l\u1ee5t. H\u1ecfa ho\u1ea1n. D\u1ecbch b\u1ec7nh. Quy\u1ebft \u0111\u1ecbnh c\u1ee7a c\u01a1 quan nh\u00e0 n\u01b0\u1edbc. \u0110\u00ecnh c\u00f4ng. Gi\u00e1n \u0111o\u1ea1n v\u1eadn chuy\u1ec3n. Chi\u1ebfn tranh ho\u1eb7c b\u1ea5t \u1ed5n x\u00e3 h\u1ed9i. M\u1ea5t \u0111i\u1ec7n. S\u1ef1 c\u1ed1 h\u1ec7 th\u1ed1ng. 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