{"id":10652,"date":"2026-09-06T08:01:53","date_gmt":"2026-09-06T08:01:53","guid":{"rendered":"https:\/\/caleelilou.com\/?page_id=10652"},"modified":"2026-09-06T08:04:52","modified_gmt":"2026-09-06T08:04:52","slug":"supply-conditions","status":"publish","type":"page","link":"https:\/\/caleelilou.com\/vi\/supply-conditions\/","title":{"rendered":"\u0110I\u1ec0U KI\u1ec6N CUNG C\u1ea4P H\u00c0NG H\u00d3A"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"10652\" class=\"elementor elementor-10652\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-acd2dd4 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"acd2dd4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7519912 elementor-widget elementor-widget-heading\" data-id=\"7519912\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u0110I\u1ec0U KI\u1ec6N CUNG C\u1ea4P H\u00c0NG H\u00d3A<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55d794a elementor-widget elementor-widget-text-editor\" data-id=\"55d794a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong><b>Mang \u0111\u1ebfn d\u1ecbch v\u1ee5 t\u1eadn t\u00e2m v\u1edbi s\u1ef1 minh b\u1ea1ch v\u00e0 c\u00f4ng b\u1eb1ng.<\/b><\/strong><\/p><p>Caleelilou cam k\u1ebft n\u1ed7 l\u1ef1c th\u1ef1c hi\u1ec7n m\u1ecdi \u0111\u01a1n h\u00e0ng trong ph\u1ea1m vi h\u1ee3p l\u00fd. Tuy nhi\u00ean, trong m\u1ed9t s\u1ed1 tr\u01b0\u1eddng h\u1ee3p nh\u1ea5t \u0111\u1ecbnh, ch\u00fang t\u00f4i c\u00f3 th\u1ec3 kh\u00f4ng th\u1ec3 ti\u1ebfp nh\u1eadn, x\u1eed l\u00fd ho\u1eb7c ho\u00e0n t\u1ea5t \u0111\u01a1n h\u00e0ng.<\/p><p>Ch\u00ednh s\u00e1ch n\u00e0y quy \u0111\u1ecbnh nh\u1eefng tr\u01b0\u1eddng h\u1ee3p Caleelilou c\u00f3 th\u1ec3 gi\u1edbi h\u1ea1n, t\u1eeb ch\u1ed1i ho\u1eb7c h\u1ee7y vi\u1ec7c cung c\u1ea5p s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5.<\/p><p>\u00a0<\/p><ol><li><strong><b> T\u00ecnh tr\u1ea1ng s\u1ea3n ph\u1ea9m<\/b><\/strong><\/li><\/ol><p>T\u1ea5t c\u1ea3 \u0111\u01a1n h\u00e0ng ph\u1ee5 thu\u1ed9c v\u00e0o t\u00ecnh tr\u1ea1ng s\u1eb5n c\u00f3 c\u1ee7a s\u1ea3n ph\u1ea9m.<\/p><p>N\u1ebfu s\u1ea3n ph\u1ea9m kh\u00f4ng c\u00f2n kh\u1ea3 d\u1ee5ng sau khi \u0111\u01a1n h\u00e0ng \u0111\u00e3 \u0111\u01b0\u1ee3c \u0111\u1eb7t, Caleelilou s\u1ebd th\u00f4ng b\u00e1o cho kh\u00e1ch h\u00e0ng trong th\u1eddi gian s\u1edbm nh\u1ea5t v\u00e0 \u0111\u1ec1 xu\u1ea5t m\u1ed9t trong c\u00e1c ph\u01b0\u01a1ng \u00e1n sau:<\/p><ul><li>Ch\u1edd s\u1ea3n ph\u1ea9m c\u00f3 s\u1eb5n tr\u1edf l\u1ea1i (n\u1ebfu \u00e1p d\u1ee5ng).<\/li><li>L\u1ef1a ch\u1ecdn m\u1ed9t s\u1ea3n ph\u1ea9m thay th\u1ebf.<\/li><li>Nh\u1eadn ho\u00e0n ti\u1ec1n to\u00e0n b\u1ed9 \u0111\u1ed1i v\u1edbi s\u1ea3n ph\u1ea9m kh\u00f4ng c\u00f2n kh\u1ea3 d\u1ee5ng.<\/li><\/ul><p>\u00a0<\/p><ol start=\"2\"><li><strong><b> X\u00e1c minh thanh to\u00e1n<\/b><\/strong><\/li><\/ol><p>Caleelilou c\u00f3 quy\u1ec1n tr\u00ec ho\u00e3n ho\u1eb7c h\u1ee7y \u0111\u01a1n h\u00e0ng n\u1ebfu:<\/p><ul><li>Kho\u1ea3n thanh to\u00e1n kh\u00f4ng th\u1ec3 \u0111\u01b0\u1ee3c x\u00e1c minh.<\/li><li>Thanh to\u00e1n b\u1ecb t\u1eeb ch\u1ed1i b\u1edfi nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 thanh to\u00e1n.<\/li><li>Ph\u00e1t hi\u1ec7n ho\u1ea1t \u0111\u1ed9ng thanh to\u00e1n c\u00f3 d\u1ea5u hi\u1ec7u gian l\u1eadn ho\u1eb7c \u0111\u00e1ng ng\u1edd.<\/li><li>Kh\u00f4ng th\u1ec3 x\u00e1c nh\u1eadn c\u00e1c th\u00f4ng tin thanh to\u00e1n c\u1ea7n thi\u1ebft.<\/li><\/ul><p>\u00a0<\/p><ol start=\"3\"><li><strong><b> H\u1ea1n ch\u1ebf giao h\u00e0ng<\/b><\/strong><\/li><\/ol><p>Ch\u00fang t\u00f4i c\u00f3 th\u1ec3 kh\u00f4ng th\u1ec3 giao h\u00e0ng \u0111\u1ebfn m\u1ed9t s\u1ed1 khu v\u1ef1c nh\u1ea5t \u0111\u1ecbnh do:<\/p><ul><li>Gi\u1edbi h\u1ea1n ph\u1ea1m vi d\u1ecbch v\u1ee5 c\u1ee7a \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n.<\/li><li>Quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt \u0111\u1ecba ph\u01b0\u01a1ng ho\u1eb7c h\u1ea1n ch\u1ebf nh\u1eadp kh\u1ea9u.<\/li><li>Thi\u00ean tai ho\u1eb7c \u0111i\u1ec1u ki\u1ec7n th\u1eddi ti\u1ebft kh\u1eafc nghi\u1ec7t.<\/li><li>T\u00ecnh h\u00ecnh ch\u00ednh tr\u1ecb ho\u1eb7c an ninh.<\/li><li>C\u00e1c t\u00ecnh hu\u1ed1ng kh\u00e1c n\u1eb1m ngo\u00e0i kh\u1ea3 n\u0103ng ki\u1ec3m so\u00e1t h\u1ee3p l\u00fd c\u1ee7a ch\u00fang t\u00f4i.<\/li><\/ul><p>N\u1ebfu vi\u1ec7c giao h\u00e0ng kh\u00f4ng th\u1ec3 th\u1ef1c hi\u1ec7n, \u0111\u1ed9i ng\u0169 c\u1ee7a ch\u00fang t\u00f4i s\u1ebd li\u00ean h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng \u0111\u1ec3 trao \u0111\u1ed5i v\u1ec1 c\u00e1c ph\u01b0\u01a1ng \u00e1n ph\u00f9 h\u1ee3p.<\/p><p>\u00a0<\/p><ol start=\"4\"><li><strong><b> Th\u00f4ng tin kh\u00f4ng ch\u00ednh x\u00e1c ho\u1eb7c kh\u00f4ng \u0111\u1ea7y \u0111\u1ee7<\/b><\/strong><\/li><\/ol><p>Caleelilou c\u00f3 th\u1ec3 tr\u00ec ho\u00e3n ho\u1eb7c h\u1ee7y \u0111\u01a1n h\u00e0ng n\u1ebfu kh\u00e1ch h\u00e0ng cung c\u1ea5p th\u00f4ng tin kh\u00f4ng \u0111\u1ea7y \u0111\u1ee7 ho\u1eb7c kh\u00f4ng ch\u00ednh x\u00e1c, bao g\u1ed3m:<\/p><ul><li>\u0110\u1ecba ch\u1ec9 giao h\u00e0ng<\/li><li>Th\u00f4ng tin li\u00ean h\u1ec7<\/li><li>Th\u00f4ng tin ng\u01b0\u1eddi nh\u1eadn<\/li><li>Th\u00f4ng tin thanh to\u00e1n<\/li><\/ul><p>\u0110\u1ed9i ng\u0169 Ch\u0103m s\u00f3c Kh\u00e1ch h\u00e0ng c\u1ee7a ch\u00fang t\u00f4i s\u1ebd n\u1ed7 l\u1ef1c li\u00ean h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng trong ph\u1ea1m vi h\u1ee3p l\u00fd tr\u01b0\u1edbc khi th\u1ef1c hi\u1ec7n c\u00e1c b\u01b0\u1edbc x\u1eed l\u00fd ti\u1ebfp theo.<\/p><p>\u00a0<\/p><ol start=\"5\"><li><strong><b> S\u1ef1 ki\u1ec7n b\u1ea5t kh\u1ea3 kh\u00e1ng<\/b><\/strong><\/li><\/ol><p>Caleelilou kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi vi\u1ec7c ch\u1eadm tr\u1ec5 ho\u1eb7c kh\u00f4ng th\u1ec3 cung c\u1ea5p s\u1ea3n ph\u1ea9m hay d\u1ecbch v\u1ee5 do c\u00e1c s\u1ef1 ki\u1ec7n n\u1eb1m ngo\u00e0i kh\u1ea3 n\u0103ng ki\u1ec3m so\u00e1t h\u1ee3p l\u00fd c\u1ee7a ch\u00fang t\u00f4i, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n:<\/p><ul><li>Thi\u00ean tai<\/li><li>L\u0169 l\u1ee5t<\/li><li>H\u1ecfa ho\u1ea1n<\/li><li>\u0110\u1ea1i d\u1ecbch<\/li><li>C\u00e1c bi\u1ec7n ph\u00e1p ho\u1eb7c quy\u1ebft \u0111\u1ecbnh c\u1ee7a c\u01a1 quan nh\u00e0 n\u01b0\u1edbc<\/li><li>\u0110\u00ecnh c\u00f4ng<\/li><li>Gi\u00e1n \u0111o\u1ea1n v\u1eadn chuy\u1ec3n<\/li><li>Chi\u1ebfn tranh ho\u1eb7c b\u1ea5t \u1ed5n d\u00e2n s\u1ef1<\/li><li>M\u1ea5t \u0111i\u1ec7n<\/li><li>S\u1ef1 c\u1ed1 h\u1ec7 th\u1ed1ng<\/li><\/ul><p>Trong nh\u1eefng tr\u01b0\u1eddng h\u1ee3p n\u00e0y, ch\u00fang t\u00f4i s\u1ebd n\u1ed7 l\u1ef1c trong ph\u1ea1m vi h\u1ee3p l\u00fd \u0111\u1ec3 gi\u1ea3m thi\u1ec3u s\u1ef1 ch\u1eadm tr\u1ec5 v\u00e0 c\u1eadp nh\u1eadt th\u00f4ng tin \u0111\u1ebfn kh\u00e1ch h\u00e0ng.<\/p><p>\u00a0<\/p><ol start=\"6\"><li><strong><b> Quy\u1ec1n t\u1eeb ch\u1ed1i cung c\u1ea5p d\u1ecbch v\u1ee5<\/b><\/strong><\/li><\/ol><p>Caleelilou c\u00f3 quy\u1ec1n t\u1eeb ch\u1ed1i ho\u1eb7c h\u1ee7y b\u1ea5t k\u1ef3 \u0111\u01a1n h\u00e0ng n\u00e0o khi \u0111\u01b0\u1ee3c xem l\u00e0 c\u1ea7n thi\u1ebft v\u00e0 h\u1ee3p l\u00fd, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n:<\/p><ul><li>C\u00f3 d\u1ea5u hi\u1ec7u nghi ng\u1edd gian l\u1eadn.<\/li><li>L\u1ea1m d\u1ee5ng d\u1ecbch v\u1ee5 ho\u1eb7c ch\u00ednh s\u00e1ch c\u1ee7a ch\u00fang t\u00f4i.<\/li><li>Vi ph\u1ea1m c\u00e1c \u0110i\u1ec1u kho\u1ea3n &amp; \u0110i\u1ec1u ki\u1ec7n.<\/li><li>\u0110\u01a1n h\u00e0ng \u0111\u01b0\u1ee3c \u0111\u1eb7t cho m\u1ee5c \u0111\u00edch tr\u00e1i ph\u00e1p lu\u1eadt.<\/li><li>C\u00e1c y\u00eau c\u1ea7u m\u00e0 Caleelilou kh\u00f4ng th\u1ec3 \u0111\u00e1p \u1ee9ng m\u1ed9t c\u00e1ch h\u1ee3p l\u00fd.<\/li><\/ul><p>Trong tr\u01b0\u1eddng h\u1ee3p ph\u00f9 h\u1ee3p, c\u00e1c kho\u1ea3n thanh to\u00e1n \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n ho\u00e0n ti\u1ec1n \u0111\u00e3 \u0111\u01b0\u1ee3c ti\u1ebfp nh\u1eadn s\u1ebd \u0111\u01b0\u1ee3c ho\u00e0n l\u1ea1i th\u00f4ng qua ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n ban \u0111\u1ea7u.<\/p><p>\u00a0<\/p><ol start=\"7\"><li><strong><b> Thay \u0111\u1ed5i \u0110i\u1ec1u ki\u1ec7n Cung c\u1ea5p H\u00e0ng h\u00f3a<\/b><\/strong><\/li><\/ol><p>Caleelilou c\u00f3 th\u1ec3 c\u1eadp nh\u1eadt c\u00e1c \u0110i\u1ec1u ki\u1ec7n Cung c\u1ea5p H\u00e0ng h\u00f3a n\u00e0y theo t\u1eebng th\u1eddi \u0111i\u1ec3m \u0111\u1ec3 ph\u1ea3n \u00e1nh nh\u1eefng thay \u0111\u1ed5i trong ho\u1ea1t \u0111\u1ed9ng kinh doanh ho\u1eb7c quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt hi\u1ec7n h\u00e0nh.<\/p><p>Phi\u00ean b\u1ea3n m\u1edbi nh\u1ea5t s\u1ebd lu\u00f4n \u0111\u01b0\u1ee3c c\u00f4ng b\u1ed1 tr\u00ean website c\u1ee7a ch\u00fang t\u00f4i.<\/p><p>\u00a0<\/p><ol start=\"8\"><li><strong><b> Li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i<\/b><\/strong><\/li><\/ol><p>N\u1ebfu b\u1ea1n c\u00f3 b\u1ea5t k\u1ef3 c\u00e2u h\u1ecfi n\u00e0o li\u00ean quan \u0111\u1ebfn \u0110i\u1ec1u ki\u1ec7n Cung c\u1ea5p H\u00e0ng h\u00f3a n\u00e0y, vui l\u00f2ng li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i:<\/p><p><strong><b>Email:<\/b><\/strong>\u00a0contact@caleelilou.com<\/p><p>Ho\u1eb7c qua:<\/p><ul><li>Facebook<\/li><li>Instagram<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>SUPPLY CONDITIONS Providing exceptional service, with transparency and fairness. Caleelilou is committed to fulfilling every order whenever reasonably possible. However, there may be certain circumstances in which we are unable to accept, process or complete an order. This policy outlines the situations where Caleelilou may limit, refuse or cancel the supply of products or services. \u00a0 Product Availability All orders are subject to product availability. If a product becomes unavailable after an order has been placed, Caleelilou will notify the customer as soon as possible and offer one of the following options: Wait for the product to become available (if applicable). Select an alternative product. Receive a full refund for the unavailable item. \u00a0 Payment Verification Caleelilou reserves the right to delay or cancel an order if: Payment cannot be verified. Payment is declined by the payment provider. Fraudulent or suspicious payment activity is detected. Required payment information cannot be confirmed. \u00a0 Delivery Restrictions We may be unable to deliver orders to certain locations due to: Carrier service limitations. Local laws or import restrictions. Natural disasters or severe weather conditions. Political or security situations. Other circumstances beyond our reasonable control. If delivery is not possible, our team will contact the customer to discuss available options. \u00a0 Incorrect or Incomplete Information Caleelilou may delay or cancel an order if the customer provides incomplete or inaccurate information, including: Shipping address Contact information Recipient details Payment information Our Customer Care team will make reasonable efforts to contact the customer before taking further action. \u00a0 Force Majeure Caleelilou shall not be held responsible for delays or inability to supply products or services resulting from events beyond our reasonable control, including but not limited to: Natural disasters Floods Fires Pandemics Government actions Strikes Transportation disruptions War or civil unrest Power outages System failures In such cases, we will make every reasonable effort to minimise delays and keep customers informed. \u00a0 Right to Refuse Service Caleelilou reserves the right to refuse or cancel any order where reasonably necessary, including but not limited to: Suspected fraudulent activity. Abuse of our services or policies. Violation of these Terms &amp; Conditions. Orders placed for unlawful purposes. Requests that cannot reasonably be fulfilled. Where appropriate, any eligible payment already received will be refunded using the original payment method. \u00a0 Changes to Supply Conditions Caleelilou may update these Supply Conditions from time to time to reflect changes in our business operations or applicable laws. The latest version will always be available on our website. \u00a0 Contact Us If you have any questions regarding these Supply Conditions, please contact us: Email:\u00a0contact@caleelilou.com Or via: Facebook Instagram<\/p>","protected":false},"author":16,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-10652","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/caleelilou.com\/vi\/wp-json\/wp\/v2\/pages\/10652","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/caleelilou.com\/vi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/caleelilou.com\/vi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/caleelilou.com\/vi\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/caleelilou.com\/vi\/wp-json\/wp\/v2\/comments?post=10652"}],"version-history":[{"count":4,"href":"https:\/\/caleelilou.com\/vi\/wp-json\/wp\/v2\/pages\/10652\/revisions"}],"predecessor-version":[{"id":10656,"href":"https:\/\/caleelilou.com\/vi\/wp-json\/wp\/v2\/pages\/10652\/revisions\/10656"}],"wp:attachment":[{"href":"https:\/\/caleelilou.com\/vi\/wp-json\/wp\/v2\/media?parent=10652"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}