Caleelilou offers secure and convenient payment methods to ensure a seamless shopping experience for customers worldwide.

Payment is considered complete once the full order amount has been successfully received and confirmed by Caleelilou.

Accepted Payment Methods

Customers may complete their purchase using one of the following payment methods:

• Credit or debit cards (Visa, Mastercard, JCB, American Express, etc.)
• PayPal
• Bank Transfer
• Other payment gateways available during checkout

Available payment options may vary depending on your location.

International Orders

For international purchases, Caleelilou currently accepts:

• International Credit / Debit Cards
• PayPal

Any fees charged by your bank, card issuer or payment provider are the customer’s responsibility.

Payment Confirmation

Once payment has been successfully processed, an order confirmation email will be sent to the email address provided during checkout.

If you do not receive the confirmation within 24-48 hours, please contact us for assistance.

Made-to-Order & Made-to-Measure Orders

Orders created specifically for each customer require payment confirmation before production begins.

Once production has commenced, these orders cannot be cancelled.

Failed Payments

If your payment is unsuccessful, please:

• Verify your payment details.
• Contact your bank or card issuer.
• Reach out to Caleelilou for further assistance.

Refunds

Caleelilou does not generally offer refunds for confirmed orders.

Refunds are only considered under exceptional circumstances, including:

• The ordered item is unavailable.
• Caleelilou is unable to fulfill the order.
• Other situations approved at Caleelilou’s discretion.

Approved refunds will be returned to the original payment method. Processing times may vary depending on your payment provider.

Payment Security

Your payment security is important to us.

Caleelilou does not store your payment card information. All transactions are securely processed through trusted payment providers.

Need Assistance?

Email: contact@caleelilou.com